Re: A more plausible reason why investors BELIEVED comScore.
by
Jeremy Chatfield
03/11/2008, 4:58 PM #
I'm a Google Advertising Professional. I have been, since shortly after the program came out in 2005. I've been cited by Google staff as one of the most knowledgeable people about the use of AdWords API. I've worked on significant AdWords accounts such as Skype and Thomas Cook. I say this to provide you with some credentials that I have some idea about AdWords. I'm also the most prolific poster to the AdWords Help Forum and I blog, mostly for other search marketeers, mostly about AdWords.
From my client accounts, Google is seeing reduced CTR. This is because Google has started using search history to choose adverts. The consequence is that whereas previously, all adverts used to have a traceable relationship to the search query, I can now see two thirds of the adverts with no relationship to the current search, or the previous search - but a bastard composite. For example, search for "Brazilian Tax Credit" and then search for "US Vacation" and you get adverts for Brazilian Holidays and US Tax. This is dropping CTR for my clients as they get exposed to less relevant searches, and it is increasing my Average Cost Per Click, as highly relevant adverts are now in the auction with high value but irrelevant adverts.
There may be backtracking at comScore, and elsewhere, but I'm pretty damn certain that clicks go down when page relevance is reduced. It's basic search engine economics. SE's with irrelevant results get lower click volumes and lose audience to SE's with more relevant results. QED.