Please consider not reading. This will only be of interest to a few.
We received the call twelve hours before we were to leave on a trip. One of the world's best restaurants was closing - our restaurant - the only one left in the city, and one of the few left in the world where service levels were unparalleled.
We had been dining there for some fifteen years together, roughly six times a year. It was really the only restaurant in the city that knew how to use truffles (the black ones) in a recipe - the truffle spaghettini being their signature dish - her favourite dish. It wasn't just her favourite dish. It was her all-time every-time always-will-be-favourite dish that she'd tell me was better than sex (yes, beaten out by a fungus). The person on the other end of the phone line was telling us they had decided to close in two weeks - roughly two years earlier than we had anticipated.
We had known they would be closing. The restaurant was based in The Four Seasons Hotel - and in the home city of the parent company at that. Wanting a standard bearer in that city, the chain decided to build a new hotel. The belief was that people no longer wanted ultra-expensive food with exceptional personal service. They instead want somewhat less expensive food in a more flashy over-the-top setting, and simply didn't value (or know to value) personal service. They decided the new hotel would have instead a branch of a well known established American (blech) restaurant, absolutely great for visiting Hollywood stars to dine at and even more great yet for the locals who would be discussing which of those stars had been eating there. Perfect.
In other words, it was no longer a place to be seen - and that, apparently, is more important than anything else to too many. We were known there not because of who we are, but because we were there and were regulars. They made it their business to know us. We knew each and every waiter. We knew the chef. All the regulars knew them.
It didn't matter that it was still very highly rated. It didn't matter that those that knew, knew to dine there. It didn't matter anymore that amongst those that did dine there regularly were names like "Eaton" or "Thomson". It was closing and was closing a couple of years earlier than expected.
And sadly, now, it was closing on the day we were to return. In shock, we made a reservation for what would be the last seating of this institution.
You'll think I'm bein overly melodramatic. I'm sure I am. But I sincerely believe you can't easily replace such a thing when you lose it - it feels like such a step backward for the city. (Yes, embarrasingly so.)
There are theories that the end was in sight the moment they hired their current chef. She certainly didn't arrive with the credentials of her famous predecessors. But I can't pretend to claim I saw any drop in quality. There are theories that the recession killed the restaurant, like so many others in the industry. But the small restaurant always seemed full or mostly full to me.
We flew back, raced home, changed from jeans to dress clothes, feeling like we were going to a funeral. We arrived at the restaurant and we immediately realized it was going to be a funeral. We were thanked by the Maitre d' for joining them on this sad occasion. We were seated, and for the first time, weren't given menus. Instead the Matire d' "took the liberty" of sitting down with us at our table (the same table we sat down to each and every time we dined there).
He acknowledged how we must be feeling and expressed, on behalf of the company their regret that the day had come. He informed us that all of the staff would be taken care of if they so wanted to continue to work.
Some wouldn't want to continue work. Some - actually - were retired - but stayed on just because it was the thing to do. To each and every employee I believe it was more than just a place of employment with them. Each of them knew they had been a part of something grand - and so very few get to be a part of something grand.
Our waiter for the evening joined us at the table, also sitting down with us. It was the practice that evening. It would have been an unspeakable crime to have done so as little as 4 weeks earlier. And now, it was an absolutely precious moment of sin we shared. I was such a delicious moment of formal sorrow. We talked about his future - which was to finally really retire - after all, he had technically retired some 6 years earlier. He had never worked in another restaurant - and he wasn't about to at the age of 71. He told us he'd be okay. You could hear in his voice how not okay he was. I told them I wished them well, but I thought the decision wrong.
The two of them left us, but we were joined, moments later by the bread waiter. Bread there was special. How many times had I said that I could just come for the bread and wine? He, too, joined us at the table. He informed us he'd been offered a position at The Studio Cafe - many of them had - but he wanted to take some time off to decide. It seemed rather unseemly to him to accept a position and treat it like employment - even if it was with the same employer. We'd hear that theme several times more that night.
Two glasses of wine were brought to our table - 25 year old Pomerol Chateau Le Pin. They knew my what would impress me - either through memory or tremendous organizational skill - and yes, I was impressed.
Our waiter brought me my usual simple salad - and brought her a small nest of spaghettini topped with the largest truffle shard I have ever seen. We hadn't ordered this - they just knew. They knew the very odour of truffles repulses me, yet is her favourite dish to eat in the entire world.
It became obvious there would be no menus this evening.
Occasionally, one of the other waiters would stop by and join us at our table, again taking a seat. There was a kind of pain in every moment. The chef - good luck, Laurie - made an appearance to ask me if I wanted my tenderloin cooked as usual. She too took a seat, but couldn't stay too long out of the kitchen.
Two more glasses of wine - this time Chateau Cheval Blanc - were brought to us to wash down our main courses. I'm really not sure there is food that can do such wine justice. And truthfully, it was hard to eat anyway.
But we did try. We talked to the staff. People from various other tables would every now and then get up to greet someone at another table. We all smiled those smiles people use at funerals.
The evening ended with lemon souffle - an item removed from their menus some 10 years earlier - and some calvados.
I asked to see the limoges porcelain box that had been retired some years earlier. In past years it had been tradtion for the waiter to come to your table at the end of the meal with the large box, and allow you to choose a chocolate or white chocolate truffle out of it - an amusing touch playing on the restaurant's name.
Our waiter told us it was in a back room - and he would bring it out - but had to warn us - tell us the full story of what had happened to it. It was a prized possession of the owners of the hotel chain - and one evening, it was dropped. It shattered into many pieces. Someone had painstakingly glued and taped it together - but it was still very much a mess. Did we still want to see it? Yes - of course we did - and yes, it was a mess - a jumbled, taped-up, pathetic, absolutely delightful mess. Everyone remembered it and everyone paid their respects.
It seemed wrong to leave. But I didn't start breathing properly again until I had.