Links to XX Factor from the top menus is broken.

Clicking on the John McCain Names.. story either from the popout menu or from the explicit News&Politics list gets you the error

Oops something went wrong!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

Thanks - it looks like this is OK now. Sometimes this happens when the page is being modified or updated. I hope it'll work if you try again.

Moira Redmond

Fray Team

"Thanks - it looks like this is OK now. Sometimes this happens when the page is being modified or updated. I hope it'll work if you try again."

Moira Redmond, Fray Team

Can you explain the above in layman's terms? I'm not savvy to high-tech jargon, and requests for info and assistance on the Technical Support board have gone unanswered, ostensibly due to heavy demands on tech staff time from outside the arena of website performance.

Perhaps you missed Fielding Bandolier's top-post, below, indicating that the "Oops" error message is what pops up from the Slate front page's XX-Factor link and other blog links.....for the last month or so. And sadly, despite your inside information and high-tech Hopes, it isn't "OK now"---the XX Factor blog is still inaccessible today from the front page or elsewhere for folks with particular (common) browsers---except when poster Dawn Coyote of the Human Network reposts the XX Factor materials on the Fielding Bandolier thread.

Nope - its still broken for me.

.

Trailhead often has the same problem. I have been able to back into these blogs through the search function sometimes when the direct link is broken. It's best to link to an older headline and then scroll back up to the top of the page.

Moirared:

Thanks - it looks like this is OK now. Sometimes this happens when the page is being modified or updated. I hope it'll work if you try again.

Moira Redmond

Fray Team

I could believe that if it didn't sometimes happen for eight hours or more at a time. It doesn't take that long to do an update. Something is broken.

Yup I tried that and its still broken

I can get into the blogs via The Fray, but not into the articles.

Bright Virago just resurrected old threads from the vaunted tech staff in which they invited posters to report technical problems on that forum, it being less unlikely that they will be ignored there. In a few weeks, one of them may ask you to describe the problem.

Why bother? I went through a long song and dance with the when they first rolled out this U/I about what they should change. They didn't listen then and weren't willing to pay my hourly so..

fatuous reassurance, as above, to go along with the unfulfilled boasts and promises from the New Fray unveiling as to site performance and tech-staff accessibility and accountability. And this is about Slate, not just the Fray, and the fact that for a month the links to excellent articles and blogs from the e-zine front page have simply not worked.

I know Editor Geoff's pat response to complaints about Slate and the Fray has been "If you don't like it, don't read it" but I never figured they go to such lengths.....

XX Factor XXtra worxx!

OK, sorry, I did not realize this was an ongoing problem. I have been away for several weeks, came back, read the post, checked out the XX Factor myself, and assumed it was something that had been resolved (as is frequently the case).

I have passed on your messages to the technical staff.

Moira R

Fray Team

it for quite some time, if we agree to stay credulous. After all, the "Oops" message indicates that "the error has been logged". Through today then, that Error Log has ten or twenty thousand entries....

It does finally - over 12 hours after it started failing.

You shouldn't have to rely on user comments to realize something is broken. There are lots and lots of tools out there that can monitor status of such problemz (that willl be $200 for my hourly please).