I worked at a daycare, purely out of desperation after quitting a job without finding a new one first. Thankfully I was only there 3 months. It wasn't the worst job I've ever had, but it's close.
This is only of a description of my personal experience with one day care chain.
Teachers got paid $7-8/hour based on education level and experience. Turnover was ridiculously high due to the stress and low pay. There were no substitutes. Missing workers set off a chain of shuffling children and teachers around to different rooms. To go to the bathroom, do laundry, or take your lunch break, you had to find another teacher to come in.
Consider the schedule for a day where 1 girl quit the day before, 1 just walked out, and 2 have called in sick (variations on this scenario were all too frequent):
9:00 a.m. I arrive and the worker who was in at 8:00 has to go to the toddler room. That leaves 2 of us for 9-10 babies, which is not only exhausting but also totally against the law.
9:05 a.m. Change diapers, finish breakfast for late-comers, change more diapers, wash dishes and high chairs, and pick up toys.
10:35 a.m. Lunchtime is a blur of making bottles, heating bottles and jars, mixing foods, washing bowls, bottles, chairs, and babies. At some point I wind up bottle-feeding a baby in my lap while feeding 2 in high chairs. Meanwhile, my co-worker is sitting on the floor bottle-feeding one and feeding one in a low chair. Must stay alert for diaper changes and make notes for what time, what food, and how much food is eaten on each baby's chart.
1:05 p.m. Hopefully everyone is fed by now. Change clothes for the ones who got too messy, and wipe faces, legs and arms (ours too). Change more diapers and put babies in swings and beds, rock in rocking chair, or pat them to sleep.
1:35 p.m. Everyone is asleep, and we have 5-10 minutes before the light sleepers are up again. We run around the room cleaning and picking up toys, making notes on charts, taking dirty laundry to clean and folding the clean laundry.
1:45 p.m. The light sleepers are already awake and have to be changed again. If we're lucky they are happy and we can play quietly while the rest sleep.
2:15 p.m. Most likely everyone is awake, and they need diapers changed. Older babies get a snack and some little ones get another bottle.
3:15 p.m. Clean babies, dishes, bottles and chairs from snack time.
3:45 p.m. My co-worker is supposed to leave at 4, so we start calling to find out who will come in and when.
4:15 p.m. My co-worker who was with the toddlers comes back, and the exhausted one leaves late.
4:20 p.m. Another round of diaper changes.
4:30 p.m. A couple of babies are picked up. We start cleaning and organizing the room and getting all the babies' stuff together for when their parents arrive.
5:00 p.m. This co-worker now needs to leave, and if I have more than 4 babies left either the extras go to the other baby room, or someone comes in to help me.
5:05 p.m. I frantically run around picking up toys, holding screaming babies, and gathering things for parents.
5:45 p.m. Parents are running late and I'm left with 3 unhappy babies. I try my best to keep them all entertained. I'm holding 2 on my lap and jiggling a toy at 1 on the floor. A baby starts crying inconsolably right before his/her mom arrives, who then gripes me out because the baby's upset.
6:15 p.m. I was supposed to leave at 6, but I'm still stripping sheets, cleaning toys, countertops, mattresses, and dishes. I take out the diapers and trash, gather the laundry and put it in the machine.
6:30 p.m. I leave 30 minutes late that I don't get paid for. I wonder what is wrong with the world that I'm mentally, emotionally and physically drained, and yet I'm barely living paycheck to paycheck. I go home and collapse.
Where is all the nurturing and loving and learning you were promised in the brochure? There were indeed good days when we had enough people, and even better days when we had people plus 1-2 babies out. We played, cuddled, sang songs, clapped and waved, crawled around, held their little hands so they could practice walking. All of the baby room workers genuinely loved babies and wanted to take care of them, but the business made it so hard.
Two suggestions when shopping for a daycare:
1. Try to find out what the teachers are paid. Teachers making $10/hr are much better off than those making $7.50 and probably happier at work.
2. Show up unexpectedly, or if you take a guided tour visit more than one room. While many teachers love babies/children and are patient and caring, many others absolutely hate what they're doing and have no business being in day care. They may be sweet when a parent is in the room to pick-up or drop-off, but the rest of the time they're yelling, cursing, jerking kids around, and making the whole class miserable. BUYERS BEWARE!