Any decision to abort is tragic but necessary Arch.
by
Inkberrow
10/31/2009, 4:24 PM #
The only solace is that with systemic efforts to address causal and attendant cuircumstances, thread abortions will become by the grace of God less and less frequent. Frankly, I'm surprised there are any abortions at all these days, given that one of JTM's immediate predecessors, Moira Redmond, after she was reluctantly convinced that it might not be just a user-error problem, formally announced several months ago that the chronic "server error" problems had been solved. So I'm not quite sure what you're referencing.
Regardless, Arch, your concern should properly be directed to that veritable hotbed of customer service and satisfaction, the famed Technical Support board. The only difference between Technical Support and Fraywatch as a customer-service or Slate Feedback venue is that after a logistical issue is ignored for months here, a supercilious Editor may finally appear to pay lip-service to quality-control concerns, or condescend to posters directly. So, Technical Support is the better venue, all told.